You can cancel your order online within 2 hours and once the cancellation is approved, we will initiate a refund within 24 hours and the amount will reflect within 3-5 working days.
Your order amount will be refunded to your original method of payment.
An order cannot be canceled once the item has been shipped to you.
Returns
We cannot accept the return of the Kimchi and Kombucha due to the complex temperature and packaging requirements necessary to ship the order.
You may experience Kimchi with the package inflated as the product can ferment during transportation.
If you experience a broken package, we can provide another product without additional cost as a replacement.
Any other issue with your order, please email us at: [email protected]
Thanks for choosing Scobucha, our products are made with love, a recipe from our family to yours. We use ingredients from local farms, 100% natural and fresh.
